Privacy Policy
We are committed to protecting your privacy and ensuring the security of your personal information
1. Information We Collect
To provide our services effectively, we collect the following types of information:
Account Information
Email address, username, and encrypted password
License Information
License keys, MT5 account numbers, hardware IDs
Trading Data
Account balance, positions, profit/loss statistics
Usage Data
EA connection logs, verification attempts, activity logs
2. How We Use Your Information
Your information is used exclusively for the following purposes:
- •Service Delivery: Provide, maintain, and improve the EA service
- •License Verification: Authenticate licenses and prevent unauthorized use
- •Dashboard Display: Show your real-time trading statistics
- •Communications: Send important service updates and notifications
- •Product Improvement: Analyze usage patterns to enhance our services
3. Data Security
We implement industry-standard security measures to protect your data:
4. Data Sharing
✅ We do NOT sell, trade, or rent your personal information to third parties.
We may only share your information in the following limited circumstances:
- •When required by law, court order, or legal process
- •To protect our rights, property, and prevent fraud
- •With your explicit written consent
5. Trading Data
Trading data collected from your MT5 account is handled with strict confidentiality:
- •Used exclusively to display your trading statistics on your dashboard
- •Stored securely in encrypted databases with restricted access
- •Never shared with any third parties under any circumstances
- •Can be deleted upon your request when you terminate your account
6. Cookies and Local Storage
We use cookies and browser local storage for the following purposes:
- •Authentication: Keep you securely logged in to your account
- •Preferences: Remember your dashboard settings and preferences
- •Experience: Improve overall user experience and functionality
You can disable cookies in your browser settings, but this may affect the functionality of our service.
7. Your Rights
You have the following rights regarding your personal data:
📋 Access
Request a copy of your personal data
✏️ Correction
Request correction of inaccurate data
🗑️ Deletion
Request deletion of your account and data
📤 Export
Export your data in a portable format
8. Data Retention
We retain your personal data according to the following guidelines:
- •Account data is retained for as long as your account remains active
- •Trading data is retained for dashboard functionality and historical reference
- •Some data may be retained for legal and regulatory compliance
- •Data will be deleted upon your request, subject to legal requirements
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
📧 Email: support@markstrades.com
🌐 Website: markstrades.com
Last updated: December 2025